Return & Refund Policy
We want you to feel confident ordering from VARNELIQ. If there is an issue with your order, please contact us and we’ll be happy to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be in the same condition in which it was received, with all included accessories and components. Proof of purchase may be required.
To start a return, please contact us through our Contact page. Returns should not be sent without first contacting us and receiving return instructions.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible and include photos or other relevant information so we can review the issue and determine the appropriate solution.
Non-Returnable Items
Items that have been damaged through misuse, improper handling, or normal wear and tear may not be eligible for return.
Refunds
Once an approved return is received and inspected, we will notify you of the status of your refund.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee cancellations or changes after an order has entered processing or has been shipped.
Return Shipping
Return shipping instructions and any applicable return shipping costs will be communicated when your return request is reviewed.
Questions
If you have questions about a return, refund, or an issue with your order, please contact us through our Contact page.